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FAQs

Frequently Asked Questions

You can choose custom pickup while making the reservation. Put your exact address in the comment section. Please note that we can do delivery only in the northern part of the island. Please contact us if you are ensure which regions we cover.

Yes, helmets and reflective vests are provided with your scooter for yourself and passenger.

Riding scooters or any other type of vehicle in Mauritius, as in any location, comes with its own set of considerations for safety. Here are some factors to keep in mind:

  1. Traffic Conditions: Mauritius has varying traffic conditions. In urban areas like Port Louis, traffic congestion can be an issue, and defensive driving is crucial. In rural areas, roads may be less crowded, but other challenges like uneven road surfaces or animals on the road may arise.
  2. Road Infrastructure: The quality of roads can vary. Most areas have well-maintained roads, while some secondary roads may have potholes or uneven surfaces. Pay attention to road conditions and adjust your speed accordingly.
  3. Traffic Awareness: Be mindful of other road users, including pedestrians, cyclists, and other motorists. Defensive driving can help you anticipate and react to potential hazards.

While picking your scooter, you need to provide your reservation reference code & your driving license. Please provide a printed copy or send a photo of your driving license to info@bikes.mu

Yes, we do understand that things does not always go as planned. We have a free cancellation policy 3days prior to reservation and you will be refunded for your 20% downpayment.

For online payments, we accept paypal. For payments during pickup, only cash payment.

While most of our scooters can reach speeds above 100km/hr, two wheels have a speed limit of 80km/hr in Mauritius. This is for the safety of 2 wheelers. Since Mauritius is a small Island, driving slowly will not have much impact on your travel time, therefore you are encouraged to drive slowly and be very careful on the road. Note that many roads have speed limits of 60km/hr and you should respect all speed limits. There are many speed cameras in Mauritian roads. Police also regularly measure speeds of traffic at various spots across the island. In the case of receiving a fine, you’ll need to settle it before leaving the country either with us or directly at the district court.

When you do your booking, you have a booking ID which you can use to modify your booking from this page

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